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Customer Mania! It’s Never Too Late to Build a Customer-Focused Company

28 January 2014 No Comment

Customer Mania! It’s Never Too Late to Build a Customer-Focused Company

51W16Z9jRvL. SL160  Customer Mania! Its Never Too Late to Build a Customer Focused Company

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America’s biggest bestselling authors and inspiring business leaders, writes of the key to customer service — creating a people-oriented, performance-driven, customer-first organization. Along with coauthors Jim Ballard and Fr

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List Price: $ 21.00

Price: [wpramaprice asin="0743270282"]

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