Creative Is No Longer Support Their Previous Products
Today I found the word “creative” in google trends with graphs that crawl up and hotness: mild. I wonder, what is meant here. Then I remembered about a company in digital entertainment for personal computers. Creative is famous with its speaker system and a superior soundcard product with a Sound Blaster trademark.
I try to visit this company’s website to find out whether they are intended in the google trends this time. But it turned out that I could not access their website. It seems that their servers overload or because of other reasons, I do not know. Maybe this is what causes the search with the word “creative” today, so high on Google.
Speaking of “creative”, I had an unpleasant experience. I have their soundcard products, the Sound Blaster 5.1. This soundcard is powerful if executed with Windows Xp. So, it’s not wrong if Sound Blaster has a big name in the field of Sound Card, and the company became famous because of it.
The problem then comes when my computer was damaged. Operating system crashes I experienced many times before I decided to format the hard drive and install a new operating system.
Do you know what happens next? I installed the new operating system that is Windows 7 on my computer and it turns out the Sound Blaster 5.1 does not work in Windows 7. Windows cannot even recognize and find a sound card installed. The driver CD included in the package cannot do anything about it. Watta ..
Then I went to Creative’s website to get the latest drivers. I use the search box to find the right driver, but I do not find anything. In the list, they only support a few of their product from hundreds of types they already sell in the market. The product which is not in listings, they say no longer supported by releasing the latest drivers. What? What does it mean?
Obviously, I would not be able to run it in Windows 7 without the new drivers. If I cannot find the driver, means I have to replace operating system that had just finished installing, with older operating systems ie windows xp.
Before doing that, I was googling to find whether there are other people who have problems like me and how the way out. Apparently many other people are having trouble finding the latest drivers after they replace the operating system. The company is really close to this problem, and if they do not feel embarrassed if it turns out other people outside the Creative Company or a third party who makes diver for their soundcards products?
According to several people on the forums, Creative does not support old products with the latest drivers is a matter of mere business.
Whatever it is, as a bona fide company with markets around the world, does it deserve to develop business without a support for their previous products? So what to do with the Soundcards which we already purchased if no longer used considering we spend some money to buy it? Do we have to replace the soundcard every change the operating system? This is a waste!
Hopefully this post is useful for someone who has problems like me, and hopefully the company knows, they could consider this issue, and would support their old products with the latest drivers.